Avidestal

FAQs


Avidestal is a SAAS-based brand comprising of four consumer data-centric DIY Products.

Any business or individual can use the single-access process, which allows access for one product. Similar access could be taken for all the four products by one individual or business.

There are four products, viz. AvidHub (could be used for Panel Management Solutions, Project Management Solutions, Customer Engagement Solutions-cum-Campaign Management Solutions & Monetization Solutions) AvidViews (could be used for Online Qualitative Solutions, Sentiment Analysis using Facial Coding, Heat Mapping via Eye Tracking & Audio/Video Conferencing), AvidCircle (could be used for Online Brand Communities, Private Communities & Community Engagement) & AvidIntelli (could be used for Online Survey Creation, Feedback System Management & Data Collection along with Real-time Results).

Sign up is required for individual products. We will soon have single sign up or login access for four products.

Please use the free trial; if you need more information, write to support@avidestal.com

Yes, all the four products are DO IT YOURSELF Products that help read the minds of consumers better and help brands to scale in this digital world.

Yes, use all or each one that fits your requirements.

No, subscription transfer from one product to another is not allowed.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

No, credit card details are not required for a free trial or sign up.

You may cancel the subscription anytime, but the duration billed shall remain the same, and you may continue using the product until then.

Test the product with 15 days of free trial and see for yourself. More details could be checked at the pricing section of the products. AvidHub Pricing, AvidViews Pricing, AvidCircle Pricing, AvidIntelli Pricing

Yes, free trials could be availed for each of the four products.

Access to products ceases & you need to subscribe to the product(s) for further usage. Get Started

No, the free trial period can't be extended.

No, the transfer of the free trial period from one product to another is not allowed.

If you have forgotten your password, please go to the login page and click on “Forgot your password?”. You will then be prompted to enter the email address that you used to register with Avidestal. A reset code will be sent to your email, which enables you to create a new password.

Please be patient as emails will take a few minutes to reach you.

If the email does not arrive, please check your spam/junk folder. Many spam filters will put legitimate emails in the spam filter.

Email address can't be changed, but please write to support@avidestal.com for redressal.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Yes, it is limited, as indicated in your billing.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.

Yes, multiple access is allowed under select pricing plans.

We have implemented organizational and technical safeguards to secure our users' data in compliance with GDPR requirements. Our users' data is pseudonymized when stored and further encrypted if it is being transferred.

We comply with GDPR & all other international privacy policy regulations. We do not give, sell, or otherwise transfer your personal information to third parties without your prior consent. Your data will remain entirely confidential.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.

All surveys that are sent out through Avidestal exchange network are checked to ensure:

  • correct implementation of re-directs
  • appropriate logic in the survey
  • correct set up of quotas
  • whether or not there are any personal, sensitive or illegal questions being asked
  • whether or not panelists can choose a ‘prefer not to answer’ option with any income or ethnicity questions
  • overall general quality before proceeding with fieldwork.

If any of these points are not in compliance with Avidestal’s quality standards, the survey is not launched.

The level of survey activity scores all panelists. If a score drops to a certain agreed level, panel owners can use this scoring system to clean their panels automatically. Our security measures and quality assurance efforts eradicate the common problems associated with sampling. Avidestal uses respondent records to regularly identify and remove/disqualify fraudulent panelists from the platform.

Yes, this is done to enhance your experience. Please be assured that your data is safe & secured with Avidestal Technologies.

Our products are DIY, but for technical issues, there is support during business hours.

Yes, please book a demo using this link Book a Demo

It will be made available shortly; for now, please book a demo.

Yes, use this feature on the website to chat online during business hours.

Avidestal handles panelist micropayments in multiple markets. Panel/Community owners can choose how to payout incentives (gift cards, bank transfers, PayPal transfer, and more).

Avidestal manages the delivery of the payments both in Automated and manual mode.

Yes, we have an Android app, "AvidViews." You can download it from here {provide Google play link}. You can use AvidViews app to join the call on the go as a participant or observer/client. Our team is working on brining you the iOS app experience as well.

Don't worry! We will NOT disconnect or cut the call if all your calling minutes are used during an ongoing call. Additional minutes for that call will not be charged. However, You will not be able to create the next call until the subscription renews. If you feel that you may need additional minutes during a month.

Yes, AvidIntelli has 5 Million+ profiled consumer panel for India, you can target your audience precisely.

Yes, you can. AvidIntelli has a wide range of share options through which you can share your survey with your audience. Such as you can get unique or single link share, you can connect your app or website and post surveys directly to your app/website, or you can upload set of the database with email or phone number and send the surveys via email or SMS, or you can connect your social platform like Facebook, WhatsApp, etc., to share the survey link on your feed.