E-commerce Company uses AvidHub to Improve Customer Retention through a Great Rewards Program

The Client:

An E-Commerce Company

Their Problem

The Company was able to generate very healthy website traffic of more than 10,000 visitors per day but they were facing serious challenges in retaining them.

Their Goal

To build customer loyalty and develop a good reward program wherein the website users are retained and monetized.

Our Solution

AvidHub offers the opportunity to convert the website traffic into verified members that can be further engaged through online surveys to capture the feedback about the products on client’s website and ways the experience could be improved. Not just this, the instant gratification feature of AvidHub can help the company to work on a robust & automated reward program.

Their Success

They were appalled to see this application of AvidHub, which helped them profile the website users and post getting their feedback, craft strategies based on the likings and taste of the users. The website footfall has started to show sales conversion and repeat purchases. In fact, the sales conversion has increased by 1.5x in the first month of AvidHub integration.

3600 Insights.
Multiple Capabilities. Four Products.

Maximum Impact. One Platform.

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