Refund & Cancellation

  1. CLIENT may cancel their Monthly Subscription at any time, either from within their Account or by sending an email to support@avidestal.com from the email address affiliated with the Account. CLIENT should contact Support to request assistance with Subscription Cancellation or account deletion. Avidestal Technologies reserves the right to verify CLIENT’s identity by asking for the last four (4) digits of the credit card on file, the type of card, and the billing address.

  2. To cancel over the phone, CLIENT must verify the last four (4) digits of the credit card on file, the type of card, and the billing address.

  3. Changes to Annual Subscriptions, including Cancellations, go into effect at the end of the Annual Subscription Period. No refunds or credits shall be issued for Annual Subscription Cancellations or downgrades, or from switching from an Annual to a Monthly Subscription before the end of the Annual Subscription Period.

  4. Cancellations must be completed at least one (1) day prior to the end of CLIENT’s then-current Subscription Period, whether Monthly or Annual; otherwise, billing for the next month or year will be processed automatically. Cancellations performed after billing are not entitled to refunds, in whole or in part.

  5. CLIENT is responsible for all charges accrued on their Account up to the time of Cancellation, including all fees within the Subscription Period in which CLIENT cancels. Upon Subscription Cancellation, Avidestal Technologies may delete that CLIENT’s Account from Avidestal Technologies systems, either at CLIENT’s request or if CLIENT is an Inactive User. Account deletion permanently removes all Content, as well as the CLIENT’s email address and other Personal or Sensitive Information. Avidestal Technologies is not responsible for any Content lost as a result of Account deletion. 90 days after Account deletion, all Account Information, including but not limited to lead data, landing pages, Personal Information, billing details, and all Content, is permanently removed from Avidestal Technologies backup databases. Avidestal Technologies reserves the right to change data storage and processing capabilities and procedures at any time, without notice or liability.

  6. Avidestal Technologies reserves the right to terminate this Agreement at any time, for any reason, and at Avidestal Technologies’ sole discretion, without liability. A reason for such termination may be but is not limited to failure to comply with these Terms. Avidestal Technologies reserves the right to modify, suspend, or discontinue the Site and/or Services, or any portion thereof, at any time and for any reason, with or without notice.

  7. The sections “GOVERNING LAW AND REMEDIES”, “LIMITATION OF LIABILITY”, “CONFIDENTIALITY”, “INTELLECTUAL PROPERTY RIGHTS OF AVIDESTAL TECHNOLOGIES”, “INTELLECTUAL PROPERTY RIGHTS OF CLIENT” (under T&C) will survive any actual or purported termination or expiry of this Agreement and continue in full force and effect.