Bulletin Board

Every brand touch point holds tangible or intangible benefits for customers. The journey from system to shelf and to consumption/patronage is supposedly easy from brands’ perspective but marred by unseen inconveniences for the customers. It is not always easy to understand these inconveniences, which can have serious repercussions for the brand. Through Bulletin Boards, brands can initiate a lot of discussions among its consumers or in fact, any member can initiate it. Brands can actively or passively listen to such discussions and get a better understanding of the customers’ experiences. Brands can use our products for the following:

  • Set up discussions among community members
  • Invite a select group of consumers for a particular discussion
  • Brands can choose to actively participate or passively listen to any discussions
  • Run Polls within discussion boards
  • Get transcripts of the discussions